How to Test Your Agents (step-by-step)

Quick Start — Test Your Agents in 5 Steps

1. Enable your agents for your Product (turn them ON, especially your Exclusive agents).

2. Click Open Product to enter your live platform (Preview).

3. Go to Chat → Agents.

4. Use the Exclusive filter to see your private agents.

5. Click ▶ Play on the agent you want to test and run a real conversation.

Step 1 — Enable your agents for your Product

• In your admin, open Product.

• Go to Agents inside the product.

• Toggle ON the agents you want available in this product (especially your Custom agents).
• If an agent isn’t enabled here, it won’t show up for testing inside the product.

Tip: Check each agent’s Visibility. For this guide we’ll toggle so you can test exactly what your customers will see.

Step 2 — Open your platform (Preview)

• In the Product header, click Open Product.

• This opens your platform as a user would see it.

Step 3 — Find your agents inside the app

• In the left menu, go to Chat → Chat Agents.

• At the top, open the filter and choose Featured to see only your Featured agents.

• You should now see all the agents you enabled for this product.

Don’t see your agent?

Step 4 — Run a realistic test

1. Pick an agent and click ▶ Play.

2. Send a real input your users would send:
• Text-only message (simple scenario)
• Attach a document (PDF/TXT) if your agent is meant to read docs
• Upload an image/screenshot if your agent should interpret visuals

3. Check the response matches what you promised (tone, structure, output format).

4. Iterate quickly: if something feels off, update the agent’s Description (context) and test again.

Best-practice test script

Troubleshooting checklist

• Agent not visible
• Enabled in Product → Agents?
• Visibility set correctly and filter matches?
• Refresh after changes.

• Weak or generic answers
• Add 1–2 input → output examples to guide the agent.
• Be explicit about audience, domain terms, and constraints in the Description.

• Docs or images not considered
• Confirm you actually attached the file/screenshot in the chat.
• In the Description, tell the agent how to use those files (e.g., “summarize the PDF first, then write a response”).

You’re done